Hi Passpod Pal!

After you finished your holiday, you’ll feel like fun and happy, but you also must be tired. It feels like you don’t want to do a lot of complicated stuffs right after that. One of them might be the matter of returning your Passpod modem after you used it. We have new innovations to continue to make your modem rental experience simpler.

What innovation? Now Passpod and Alfatrex have collaborated to provide modem device return services via Alfamart! So you don’t have to worry about setting a schedule with a courier or draining your energy coming to the Passpod office. Want to know how?

1. Make sure you come to Alfamart Jabodetabek Area or Alfamart Soekarno Hatta Airport Terminal 2 and 3. Give Information to Alfamart Staff “Passpod WIFI Return”

Alfamart Terminal 3 Soekarno-Hatta Airport – via: http://www.skyscrapercity.com

2. Check Availability of Alfamart Stores via Alfatrex by Clicking: https://www.alfatrex.id/homepage/dropstore/

Check Availability of Alfamart Stores via Alfatrex – via: Dokumen Pribadi

3. Pack the Passpod Modem with Plastic that Has Been Provided in the Pouch

Labels and Plastics Are Available inside the Pouch – via: Dokumen Pribadi

 

Labels and Plastics Provided – via: Dokumen Pribadi

4. Take the Label, then Stick It on the Outside of the Pouch

Wrap the Modem with Plastic then Stick the Label on the Outside – via: Dokumen Pribadi

Please also note, if there is no plastic and labels in the Passpod case, you can use another plastic and mark it with a label that says “Passpod” on the outside of the plastic.

5. Submit the Modem that You Have Labeled to Alfamart Staff for Returns

Staff Alfamart – via: http://lombokini.com

This service is valid from May 25, 2018. You also need to know that this service is free of charge. Passpod also never charges additional fees for delays in the return period. In fact, you will get 2 pcs free drinks every time you make a return at Alfamart! Great!

Now it’s muuuuch easier right? Well, so don’t hesitate to rent Passpod during your trip abroad! Happy holiday!

By admin

17 thoughts on “5 Easy Steps to Return Passpod at Alfamart!”
    1. Hai Kak! Mohon maaf, layanan ini hanya tersedia untuk pengembalian, bukan pengambilan. Untuk pengambilan di Bandara kakak bisa dibantu oleh staff support kami di Bandara. Berikut nomor yang bisa dihubungi +6283892188833. Terima kasih.

    1. Untuk pengambilan memang benar bisa dilakukan di Bandara Soekarno Hatta terminal 2 dan 3 kak! Ini adalah salah satu opsi tambahan untuk memudahkan pengembalian modem Passpod. 🙂

  1. Pengalaman ngembaliin modem passpod di Alfa express terminal 3 Keberangkatan tgl.1 Juni 2018 lalu ternyata ga semudah itu. hal tersebut karena petugas di Alfamart nya sendiri ternyata ga semua familiar dengan proses pengembalian modem passpod, sehingga harus menunggu selama kurang lebih 40 menit hanya untuk nanya-nanya dan utak atik komputernya. Efeknya ya harus kejar – kejaran dengan jam boarding. Apalagi kalo boardingnya di gate 24 nun jauh di ujung. Respon dari tim bandara juga saya nilai agak lambat pada saat diberi tahu ada trouble proses pengembalian di alfa express.

    1. Halo kak! Kami mohon maaf atas ketidaknyamanannya untuk kendala tersebut. Kami akan mencoba kordinasikan kembali dengan jaringan Alfatrex mengenai layanan ini agar ke depannya kendala seperti ini tidak terulang lagi. Terima kasih atas kritik dan sarannya.

    1. Halo kak, Iya kak memang bisa ambil dibandara 🙂 Untuk di alfamart hanya untuk pengembalian saja kak, apabila tidak sempat mengembalikan di bandara opsi lainnya bisa menggunakan pengembalian melalui alfamart untuk wilayah JABODETABEK dan gratis biaya pengiriman.

Leave a Reply

Your email address will not be published. Required fields are marked *